Photo Booth FAQs
Because we are awesome! Because we are a small family business and we treat our clients like family. Night Owl is not just another photo booth company. We have been doing this full time since 2010, and we do it well. We build and design our own booths with the optimal user experience and finest photos & prints in mind. We are always happy to answer your questions, and will work closely with you to make sure that all your photo booth needs are met. Please don’t take our word for it, check out our reviews on Yelp!, The Knot and Wedding Wire. If you still have questions, contact us and we’ll be happily talk your ear off about how great we are!
We are proud to serve the San Francisco Bay Area.
Yes! All our packages include unlimited on site printing. Hoot! Check out our selection of print layouts here.
Absolutely! All our packages include customizable headers. You can either choose from our prefab designs or supply your own logo as long as it meets our design specs. We will collect all that info from you when we finalize your event details.
So soon! Please allow up to 3 business days for your gallery to be posted.
Totally. All our packages include the hi res digital files for you to keep! You can download them directly from your online gallery.
Sure! You are welcome to bring your own backdrop. You can even use our stand if you like. If you are providing your own backdrop, make sure to check in with us about the size and materials you’ll be using. Bringing your own backdrop will not affect your package price.
In a perfect world, about 12×8 ft of space would be awesome. However, our innovative open air set up allows us to accommodate practically any venue. If you are concerned about having enough space, please contact us and we’ll be happy to advise you on your specific spot!
Yes! We do need to be protected in the case of wind or rain, and must have access to power. For best results we recommend placing the photo booth in a fully shaded area, away from direct sun.
This is a great question, however there is no one answer as each wedding is unique. Please contact us and our wedding specialist will be happy to advise you based on your timeline and venue layout.
As long as the booth is in a separate room or area that is out of earshot or view of guests, we can set up at any time. If all of your events are happening near each other, we may need to get creative with your timeline in order to make sure we aren’t disrupting the flow of your wedding or special event. Please contact our wedding and event specialist to go over the details of your day to make sure you reserve the perfect package to suit your needs.
Heck Yeah! There is always a friendly and knowledgeable technician on site with the photo booth to make sure everything is running smoothly.
A standby hour is an hour during which the photo booth is fully set-up and ready to go but inactive. This is perfect for dinner/toasts or for any other time when you would like the photo booth to be onsite but inactive.
There is no travel fee for events within 50 miles of our central SF and LA locations. We are happy to travel beyond 50 miles for a reasonable travel fee.
Nope! Setup and breakdown are included in the cost of all of our packages. We always arrive 90 minutes prior to our scheduled start time to ensure we have plenty of time to set up and be ready on time.
Yes. We require a deposit of $300 to reserve your date. This deposit is non-refundable and non-transferable.
You may cancel your event up to 14 days prior to your event date. If you do so you will forfeit your deposit however you will not be responsible for the balance payment. If you have already paid the balance you may use the balance only (deposit not included) towards the balance of any event within 6 months of the original event date, subject to availability.